Frequently Asked Questions
Everything you need to know about My Notice Track
My Notice Track is an automated monitoring platform that tracks GST and Income Tax portals for notices issued against your PAN or GSTIN and alerts you so you can take timely action.
Tax Notices cannot be predicted you may not know when or if one will be issued. As the saying goes, “Prevention is better than cure.” Timely awareness is the first step toward prevention.
No. We cannot prevent the issuance of notices or penalties. The service ensures timely awareness so you can take appropriate action within deadlines.
Subscribers remain responsible for reviewing alerts and taking appropriate compliance action within statutory timelines.
Tax Notices are issued solely by the respective government authorities. The final outcome depends on the nature of the notice, the facts involved, supporting documentation, and the applicable provisions of law and merits of the cases. My Notice Track focuses on ensuring timely awareness of notices and, where selected, offers consulting, reply drafting, and filing assistance based on the information provided by the user. Prompt awareness and structured response support can help users address notices in an informed and timely manner; however, the final decision in any proceeding remains with the concerned authority.
Yes. Multiple GSTINs under one PAN can be added. Additional charges may apply as per your selected plan.
Tax Notice Support includes consulting, reply drafting, and filing assistance for existing notices, based on the documents and information provided by the user.
Yes. “Tax Notice Support” service is available for users who require assistance with existing notices. Under this service, experienced tax professionals and consultants review the notice, explain the issue, and guide you on the appropriate next steps. It includes consulting, reply drafting, and filing assistance based on the documents and information provided by the user.
Absolutely. We use bank-grade 256-bit encryption to protect your information. Your PAN and GSTIN data is stored securely and never shared with third parties.
Yes. Credentials are securely stored in encrypted form and are used solely for automated monitoring purposes. Access is restricted and protected by security controls.
We retain your information for as long as your account is active. After account closure, we delete personal data within 30 days, though we may retain certain records for legal compliance purposes.
Credentials are necessary to access your GST and Income Tax portals to check whether any notices have been issued. Without valid access, monitoring and alert services cannot function.
You must update your credentials to My Notice Track Team. Monitoring may pause until valid credentials are provided. Our team will assist you for credentials updating process.
No. Monitoring does not alter or modify any data on government portals. Filing, replying, or submission activities are performed only if separately authorized by you.
If a government portal is temporarily unavailable, monitoring may be delayed until access is restored.
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